How Is ITIL Organised?

ITIL is organized into five core publications, that revolve around the service lifecycle. These provide best practice guidance for an integrated approach to IT service management.

The five core titles are:

To reflect this practice based approach, ITIL actually formally known as 'ITIL Service Management Practices'.

The previous version of ITIL was organized into a series of sets, which themselves were divided into two main areas: service support and service delivery:

Each of these two areas contained a number of disciplines, which themselves stipulated the ITIL practices/requirements.